Mdm Lee (not her real name) is a stay-alone person living with dementia. One of the challenges I faced initially was building rapport and gaining her trust. It can feel frustrating at times as she struggles to retain information given to her, and would often get upset with GoodLife! services due to episodes of confusion.
However, I see it as a privilege to be able to support her. I remember almost tearing up when she thanked me for the first time after a session, as she was mostly upset and sometimes raised her voice in previous sessions.
– Janna, Social Worker from GoodLife! Marine Parade